Operations layer for industrial IoT

Nothing moves unseen.

Tracking, exceptions, and maintenance, unified for industrial teams that can't afford surprises.

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The operations layer for the entire supply chain, from cold chain to returnable assets and every high-value asset in motion.

Built by INTERCEPT Technology

The gap nobody talks about

Every IoT platform shows you where things are.
Then what?

A temperature breach alert fires at 2am. Your tracker shows a red dot. Who owns it? What's the SLA? When was the last maintenance check? INTERtrack is the operations layer that answers those questions automatically.

Platform

Track. Detect. Resolve.

Three integrated modules. One unified platform. Every industrial operation covered.

01 · TRACK & TRACE

Track & Trace

Real-time asset visibility across your entire operation. Know where every asset is, where it has been, and where it is going, with full provenance and audit trail.

Real-time location via BLE + gateway network
Full movement history and route replay
Sensor readings: temperature, humidity, shock
Asset hierarchy and usage state (full/empty)
Cross-tenant sharing for partner visibility
02 · DETECT

Detect

Configurable warning rules that monitor your assets, devices, and inventory continuously. Surface problems before they become crises, automatically, in real time.

Temperature and humidity threshold rules
Idle time and geofence breach detection
Inventory level warnings (min/max thresholds)
Device health: battery critical, signal lost
Real-time notifications: in-app, email, Teams and Slack
03 · RESOLVE

Resolve

Tracking and alerts surface the problem. Resolve is what closes it. Full exception lifecycle management: ownership, SLA tracking, activity log, and maintenance records from one place.

Exception Center with SLA tracking
Assignment, ownership and activity log
Maintenance schedules and records
Full lifecycle, from alert to resolution
Unlimited analytics and custom reports, no tech skills needed

Tag capabilities

One tag family. Every signal that matters.

Tracking is just the start. Our tags also capture temperature, handling and motion, so you know not just where an asset is, but what it has been through.

Live location

See where every asset is, indoors and out, with full movement history, located by our gateway network.

Temperature and humidity

Continuous readings with threshold alerts for cold chain and sensitive goods.

Shock and impact

Catch drops, knocks and rough handling the moment they happen.

Tilt and orientation

Know when an asset is tipped, upended or stored the wrong way up.

Motion and acceleration

Movement, idle time and acceleration straight from the tag.

Battery and device health

8+ year battery, signal strength and device health on every tag.

Global reach

Works anywhere your assets travel.

BLE tagsGatewayCloud
CellularLTE-M · NB-IoT · LTE Cat-1140+ countries covered
Cellular coverageData backhaul140+ countries

Why INTERtrack

Built different.

Not another tracking dashboard. The operations layer above your IoT, designed to close the loop from signal to resolution.

Exception-first design

Built around exception management, not tracking. The tracking is the signal. The exception workflow is what gets your operation back on track.

Multi-tenant from day one

Industrial supply chains cross company boundaries. INTERtrack was built multi-tenant: complete data isolation, granular sharing, 10 role types.

Cross-tenant sharing

Share assets, locations, shipments, analytics, or reports across organizations, with granular permission control. Critical for supply chain partnerships.

No SIM cards on assets

BLE tags with 8+ year battery life broadcast to smart dual-mode gateways. Zero per-asset connectivity cost. No proprietary radio lock-in.

Webhook push + API

REST API plus webhook delivery to push exception events directly to your ERP, ITSM, or Slack. No polling. Real-time integration.

See it in action

Total visibility and control across your supply chain.

One platform for where your assets are, what condition they are in, and what to do when something goes wrong. See it on your own use case.

Exception handling, not just trackingNo per-asset connectivity costUnlimited reports and analyticsYour data stays in the EU
Request a demo →

Insights

From the team

All articles →
Cold Chain: The Temperature Alert Is the Easy Part
Industry5 Aug 20266 min read

Cold Chain: The Temperature Alert Is the Easy Part

Detecting a temperature excursion / breach is trivial. Knowing who owns it, whether it was resolved in time, and being able to prove it later is the hard part. That is where cold chain operations succeed or fail.

Read article →
BLE Tags and Smart Gateways: Where We Put the Intelligence
Technology8 Jul 20267 min read

BLE Tags and Smart Gateways: Where We Put the Intelligence

You can make every asset smart and expensive, or you can make the network smart and keep the asset cheap. We chose the network. Here is the reasoning, and what it means for cost, battery life, and coverage.

Read article →
Introducing INTERtrack: The Operations Layer for Industrial IoT and Cold Chain Logistics
Product1 Jun 20266 min read

Introducing INTERtrack: The Operations Layer for Industrial IoT and Cold Chain Logistics

Most tracking tools tell you where an asset is. INTERtrack tells you what to do about it. Here is why we built an operations layer, not another map.

Read article →